Find answers to common questions about our screenshot service
🔍
What is a full-page screenshot?
+
A full-page screenshot captures the entire webpage, including content that extends beyond the visible screen. Perfect for long articles, documentation, or any content that requires scrolling.
How do I capture a screenshot?
+
Simply enter the website URL, choose your settings (optional), and click "Capture Screenshot". Our tool will automatically process your request and provide a download link.
What file formats are supported?
+
We support PNG, JPEG, WEBP for images, and PDF for documents. PNG is recommended for the best quality and smallest file size.
Is this tool really free?
+
Yes! Our basic screenshot tool is completely free with no watermarks, registration, or hidden fees. We also offer paid plans with advanced features and API access.
How do I use the API?
+
You can use our REST API by sending POST or GET requests to https://scrollingscreenshot.com/api/screenshot with your parameters. Check our API documentation for detailed instructions.
Our scrolling screenshot tool is perfect for Windows users! Simply enter the website URL, select "Full Page" mode, and click capture. The tool automatically scrolls through the entire page and creates one complete screenshot.
What is a scrolling screenshot?
+
A scrolling screenshot captures the entire webpage by automatically scrolling through the content and stitching it together into one complete image. Perfect for long articles, documentation, or any content that requires scrolling to view fully.
How to take full page screenshot?
+
Our scrolling screenshot tool makes it easy! Enter any website URL, select "Full Page" mode, and click capture. The tool automatically scrolls through the entire page and creates one complete screenshot.
Can I capture multiple screenshots at once?
+
Yes! You can capture multiple screenshots by selecting the batch option. This allows you to process multiple URLs in one go.
What browsers are supported?
+
Our tool works in all modern browsers including Chrome, Firefox, Safari, and Edge. No browser extensions required.
What are the API rate limits?
+
Free users have a rate limit of 20 requests per minute. Paid plans offer higher limits: Personal plan (2000 calls/month), Pro plan (10000 calls/month).
Do I need an API key?
+
API keys are required for paid plans only. Free users can test the API without authentication, but with rate limits.
Can I change plans anytime?
+
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately and are prorated.
What happens if I exceed my limit?
+
We'll notify you when you're approaching your limit. You can upgrade your plan or wait for the next billing cycle. We don't cut off service immediately.
Do you offer refunds?
+
Yes, we offer a 30-day money-back guarantee for all paid plans. Contact our support team if you need a refund.
What browsers are supported?
+
Our tool works in all modern browsers including Chrome, Firefox, Safari, and Edge. No browser extensions required.
Can I capture screenshots of password-protected sites?
+
No, our tool can only capture publicly accessible websites. Password-protected or login-required sites cannot be captured for security reasons.
What's the maximum resolution?
+
We support resolutions up to 8000x8000 pixels. For very large screenshots, we recommend using our Pro plan for better performance.
How long does it take to generate a screenshot?
+
Most screenshots are generated within 5-10 seconds. Complex pages or high-resolution screenshots may take longer, up to 30 seconds.
How do I create an account?
+
You can create an account by clicking "Sign Up" in the top navigation. We support Google and GitHub OAuth for quick registration.
How do I reset my password?
+
Click "Forgot Password" on the login page and enter your email address. We'll send you a password reset link.
How do I cancel my subscription?
+
You can cancel your subscription anytime from your account settings. Your access will continue until the end of your current billing period.
How do I contact support?
+
You can contact our support team by emailing [email protected] or using our contact form. We typically respond within 24 hours.